****Delivery Hero****

Website: http://www.deliveryhero.com.au/

The PFEs were invited recently to try out another takeaway food order and delivery website called Delivery Hero. There seem to be a number of this service around nowadays, takeaway order and delivery must be getting very popular! I must admit it is quite convenient especially on days when I am too busy or too tired to either cook or head out for a meal! Additional bonus if the restaurant offers free delivery!

How does Delivery Hero work? It’s as simple as…

  • Enter your address
  • Choose your restaurant
  • Select your payment method
  • Food is on its way

It can’t get any simpler!

The perfect opportunity came for me to use Delivery Hero one evening when I had a long day at work and did not feel like cooking or going out. Time to turn on the computer and search for food, the “technological” way! :p

Delivery Hero

To find the list of participating restaurants available for order around the area, I entered the postcode of my suburb and out came the list of restaurants where I can order from. The restaurants are listed by cuisine on the left hand side of the webpage. There seem to be more restaurants available with Delivery Hero around my area. Iteven extends to restaurants in Morley, a fair bit away.

With each restaurant listed, information such as the address, opening times, min. delivery order amount and costumers’ ratings are listed. Some restaurants even allow Pre-Order, where ordering can be made before the restaurant’s trading hours. Very efficient!

I decided to go for a Thai restaurant, Song Thai, located in Morley.  The itemized menu is listed as soon as you click on the restaurant. There were quite a few to choose from and it took me awhile to finally decide on what I wanted. After the food selection is completed, payment can be made via cash, paypal or credit card. Once order is placed, a SMS came within a few minutes to notify me of the expected delivery time. The delivery, to my surprise came 20 minutes earlier than expected which was great for my starving tummy!

My order included the following:

  • Stir Fried Pla Rard Prik (Crispy Fish with sauce) for $18.90 – the fish was packed separately to the sauce which was great to maintain the crispiness of the fish. I could smell the spices in the sauce as soon as I opened the lid. Tasted great!

Crispy Fish with sauce

Crispy Fish with sauce

  • Goong Manow (BBQ Prawn Salad) for $17.90 – the dish looked simple but it came with a special spicy and sourish dressing. It was quite hot but tolerable.

BBQ Prawn Salad

BBQ Prawn Salad

  • Kao Pad (Thai Fried Rice) for $10.50 vegetarian – the fried rice was very tasty and was packed to the brim. Loved the egg and cashew nuts in it, very appetizing!

Thai Fried Rice

Thai Fried Rice

Song Thai does not offer any desserts on its menu which was a bummer. I would have loved some dessert after my meal!

Overall, a yummy takeaway meal with Song Thai and a super easy way of ordering and getting the food delivered to my house. I had to commend the friendliness of the delivery staff from Song Thai as well, he even went to the extent of telling me about the fish and how they have separated it from the sauce so that it wouldn’t go soggy. That’s what engaging your customer is all about!

Thanks to Delivery Hero for the opportunity to try out their service!

Narration by: Miss L
Song Thai Restaurant on Urbanspoon


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